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FREQUENTLY ASKED QUESTIONS
Below you will find the most frequently asked questions, if you are looking for other answers, you can find them on the customer service page.
We will keep you informed of the status of your order as well as possible. As soon as your payment has been processed, you will receive an order confirmation and you will receive a shipping confirmation with a Track & Trace link as soon as your order has left our warehouse. You follow your package via the Track & Trace link on the website of the delivery service of your order.
In our webshop you can pay with credit card and Paypal.
If you make a purchase from us before 12:00, we will ensure that it’s shipped the same. We trust our DPD friends for this.
If this is not the case or do you have a question about your order? Send us an email with your order number, we will help you as soon as possible!